PRIVACY POLICY

1. Who We Are

Yvolve with Yvonne ("we," "us") operates yvolvewyvonne.com and provides online fitness coaching. This policy explains what personal information we collect, how we use it, and your rights.

2. Information We Collect

• Contact form data: first name, last name, email address, phone number, topic, and the message you send us.
• Coaching intake data: health history, fitness goals, lifestyle, training availability, and other information you share to receive personalized coaching.
• Payment information: handled by our third-party payment processor. We do not store full card numbers on our servers.
• Usage data: basic technical information (browser type, device, pages viewed) collected automatically when you visit the Site.

3. How We Use Your Information

• To deliver coaching services and respond to your inquiries.
• To send transactional emails (e.g., onboarding, replies, billing notices) via our email service provider.
• To process payments and manage your subscription.
• To improve the Site and our services.
• To comply with legal obligations.

4. Sharing With Third Parties

We do not sell or rent your personal information. We share data only with service providers that help us operate the business, including:

• Our payment processor (for billing).
• Our email delivery service, Resend (for transactional and reply emails).
• Hosting and analytics providers used to run the Site.

These providers are bound by their own privacy and security obligations.

5. Data Retention

We keep your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion at any time (see Your Rights).

6. Your Rights

You may request to access, correct, or delete the personal information we hold about you. Email coachyvolve@gmail.com and we will respond within a reasonable timeframe.

7. Cookies

The Site uses minimal cookies and similar technologies needed for basic functionality and performance. You can disable cookies in your browser settings; some Site features may not work properly without them.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are intended for adults 18 and older. We do not knowingly collect information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of the page.

11. Contact

Questions about this Privacy Policy? Email coachyvolve@gmail.com.